Order Processing

● Orders are processed within 1–2 business days (Monday to Friday).
● Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

Delivery Times

Our estimated delivery timeframe is based on order processing and transit time:

• Total delivery time: 4–10 business days

• Handling time: 1–2 business days

• Transit time: 3–8 business days (depending on destination)

These estimates apply to both Australia and Europe, though transit times may vary slightly depending on local carriers and customs clearance times.

Shipping Options

We currently offer Standard Shipping on all orders.
Shipping is free for all destinations across Australia and Europe.

Important Information

● Orders placed before 9:00 PM (AEST) will begin processing the same business day.
● Shipping begins once your order has been confirmed and dispatched.
● Some orders may require additional verification for security reasons.
● Orders over $50 AUD / €50 EUR may require a signature upon delivery.
● You can track your order using the link provided in your confirmation email.

At Lumé, we’re committed to offering fast, reliable, and transparent delivery to every customer — whether you’re in Australia or Europe.

If you have any questions about our shipping policy, just contact us through support@lumeeh.com